How your business can help us

You can ensure that the information provided is accurate, relevant and is supported by documentation.

You can advise us if your customer contacts your business after the unpaid account is forwarded to us and suggest that your customer liaise with Capital Collections in relation to the account.

You must advise your customer of your intention to recover any debt recovery costs and provide an invoice to your customer including these charges prior to transfer. Capital Collections will only undertake the recovery of invoiced accounts.