Services

Capital Collection Service provides services on the Gold Coast and the surrounding region.

Customised letters are forwarded to all your customers to the address provided by your business. The receipt of a letter from us indicates to your customer that you are serious about recovering the unpaid account and that you have given this responsibility to Capital Collection Service

Where necessary, Capital Collection Service will call to an address to confirm that the information provided by your customer is correct. This service is undertaken by our staff to ensure the confidentiality of information and to maintain control of all data in accordance with legislation.

Where it is necessary to have a field call undertaken interstate we utilise the services of a competent member of our Institute who is covered by our Code of Conduct.

Capital Collection Service is able to initiate action in QLD, NSW and ACT court jurisdictions and is able to undertake the lodgement, registering of judgment and subsequently initiating any enforcement action.

In QLD we utilise the services of the QLD Civil and Administrative Tribunal (QCAT) and the Magistrates Courts. Powers of Attorney are required to enable Capital Collection Service to prepare and lodge documents on behalf of our clients and we prepare and have our clients complete these before having them registered by QCAT and the Court.

Capital Collection Service ensures that information provided by our clients in relation to individual customers is maintained internally and that no external access is available to the data held in our office.

When it comes to the Australian legal system, every detail matters, and every step plays a crucial role. One of these steps is what is known as “Process Serving” – this area might not be familiar to everyone but is crucial in maintaining the court system. Process servers are the link between the courts and the parties involved. Our role is to deliver many types of legal documents in an efficient, discreet and timely fashion. This ensures all parties are aware of the legal proceedings. So, the next time you need documents served in and around the Gold Coast, why not let us assist?
Please email geoff@capcol.com.au for a costing.